Laurie Barkman is a customer service expert. She has worked in the service industry for over twenty five years, starting off as a food & beverage server at Boston Pizza. Throughout her career, Laurie has seen the impact that excellent customer service, both internal and external, has on a business.
Laurie built her career in the accommodation industry, working at the front desk in sales and as Director of Sales & Marketing for a national hotel management company. She currently manages the Alt Hotel Winnipeg, is president of the Manitoba Marketing Network and sits on the board for the Downtown Winnipeg Biz.